Return policy

• Kindly note that we do not facilitate return or exchange requests, given that our products are tailored to your specific order requirements.
•  However, if you receive a damaged product, we kindly request you to contact us at covaiunicorn@gmail.com .
• To assist you effectively, we ask that you provide an unaltered video of the complete unboxing process. Once we receive this, we will guide you through the necessary steps for the exchange process. 
• To report any missing products we kindly request you to contact us at covaiunicorn@gmail.com. To assist you effectively, we ask that you provide an unaltered video of the complete unboxing process.

Refund policy

No Refund is available